Terms & Conditions

Legal Notice and Terms of Use

Name: WINE WORLD TASTERS
Registered Office: Paseo Alameda 12 Bis, 46010 Valencia, Spain
NIF: 29215119J
Email: hello@wineworldtasters.com
Domain: www.wineworldtasters.com

This Legal Notice regulates the access, browsing and use of the website www.wineworldtasters.com (hereinafter, “the Website”), owned by WINE WORLD TASTERS.

By accessing or using this Website, the user accepts these Terms of Use, as well as any other applicable legal regulation. If you do not agree with these conditions, please refrain from using the Website.

1. Purpose and Scope

This Website provides information about the products and services offered by WINE WORLD TASTERS and allows users to make purchases online.

The use of the Website implies acceptance of the terms, conditions and policies set forth herein.

WINE WORLD TASTERS reserves the right to modify, at any time and without prior notice, the presentation and configuration of the Website, as well as these Legal Terms. Updates will be published on this same page.

2. Intellectual and Industrial Property

All content on the Website—including, but not limited to, text, graphics, logos, icons, images, audiovisual material, software, design, and source code—is the exclusive property of WINE WORLD TASTERS or its licensors. Said content is protected under Spanish and European intellectual and industrial property laws, as well as international treaties.

Reproduction, distribution, transformation, or public communication of any part of the Website is strictly prohibited without prior written authorization from WINE WORLD TASTERS.

Logos, trademarks, and other distinctive signs of third parties appearing on the Website belong to their respective owners, and their inclusion does not imply any relationship, sponsorship, or endorsement by WINE WORLD TASTERS.

3. Liability Disclaimer

WINE WORLD TASTERS is not responsible for damages of any kind that may arise from:

Unavailability, maintenance, or malfunction of the Website.
Technical failures, viruses, or harmful elements beyond its control.
Actions or omissions of third parties, including unauthorized access or misuse of user data.

WINE WORLD TASTERS complies with the obligations set forth in Law 34/2002 (LSSI-CE) and applicable U.S. e-commerce and consumer protection laws.

4. Data Protection and Privacy

WINE WORLD TASTERS processes personal data in accordance with Regulation (EU) 2016/679 (GDPR), Spanish Organic Law 3/2018 (LOPDGDD), and U.S. privacy standards such as the California Consumer Privacy Act (CCPA), when applicable.

For details on how we collect, store, and use your personal data, please refer to our Privacy Policy.

5. Products and Prices

Product descriptions and prices shown in euros (€) include VAT for EU customers unless otherwise stated.

For customers outside the European Union, prices are shown without taxes, and import duties or customs fees may apply (see section 7).

WINE WORLD TASTERS reserves the right to modify prices, availability, or product specifications at any time without prior notice.

6. Shipping Policy

We ship worldwide from Valencia (Spain).

Processing time: 2–7 business days.
Carriers: UPS or FedEx for international deliveries.
Tracking: A confirmation email with tracking information will be sent upon dispatch.
Delivery estimates: These are indicative only and may vary due to carrier or customs delays.

WINE WORLD TASTERS shall not be liable for delays caused by factors beyond its control (customs procedures, strikes, weather events, etc.).

Shipping costs are calculated and displayed at checkout according to destination and delivery method.

Please ensure that the shipping address is entered correctly; errors in address details are the sole responsibility of the customer.

7. Import Duties, Taxes, and Customs Fees

Orders shipped outside the European Union may be subject to import duties, taxes, or customs fees established by the destination country. These charges are not included in the product price or shipping cost and must be paid directly by the customer upon delivery.

If the customer refuses to pay import duties or fails to complete the customs clearance process, leading to the destruction or abandonment of the parcel, no refund will be issued for the product or shipping costs.

If the order is returned due to refusal of import, the following will apply:

Original shipping costs are non-refundable.
Return shipping costs will be deducted from any refund.

WINE WORLD TASTERS has no control over customs processes or the amounts charged by local authorities.

8. Disclaimer of Importation

Should the customer choose not to complete the importation process (e.g., refusing customs clearance or payment of duties), WINE WORLD TASTERS will not be responsible for the resulting loss or non-delivery. Such refusal shall not entitle the customer to cancel the order or request a refund.

9. Returns and Exchanges

We strive for customer satisfaction and quality in all our products. If you are not satisfied with your purchase, you may request a return or exchange within 30 days of delivery.

Conditions:

Items must be unused, unopened, and in their original packaging.
Shipping costs are non-refundable.
The customer is responsible for return shipping unless the return is due to a defective or incorrect item.
Import taxes or customs fees paid to authorities are non-refundable.

To initiate a return, contact hello@wineworldtasters.com with your order number and reason for return. Refunds will be issued to the original payment method after the returned product is inspected and approved.

10. Damaged or Defective Products

If you receive a damaged or defective product, please contact us within 48 hours of receipt at hello@wineworldtasters.com, providing photos and a description of the issue.
We will arrange a replacement or refund as appropriate.

11. Applicable Law and Jurisdiction

These terms shall be governed by Spanish law. Any dispute arising in relation to the Website or its services shall be submitted to the Courts and Tribunals of Valencia (Spain).

12. Contact

For any inquiries or claims related to this Legal Notice, Shipping or Return Policy, you may contact us at:

📧 hello@wineworldtasters.com