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Returns and Exchanges

We strive for customer satisfaction and quality in all our products. If you are not satisfied with your purchase, you may request a return or exchange within 60 days of delivery.

Conditions:

Items must be unused, unopened, and in their original packaging.
Shipping costs are non-refundable.
The customer is responsible for return shipping unless the return is due to a defective or incorrect item.
Import taxes or customs fees paid to authorities are non-refundable.

To initiate a return, contact hello@wineworldtasters.com with your order number and reason for return. Refunds will be issued to the original payment method after the returned product is inspected and approved.

Damaged or Defective Products

If you receive a damaged or defective product, please contact us within 48 hours of receipt at hello@wineworldtasters.com, providing photos and a description of the issue.
We will arrange a replacement or refund as appropriate.